Have a question?

Get answers to questions you have regarding, products, services, product applications, ordering, and payments with our new "Ask a Question" feature below. 

 
Why we need this? To properly address you in our reply.
 

FAQ

Product Information:

- How can I find out if you carry a particular item?

  • While we build our site, please use the "Ask a Questions" feature above. Just let us what you're looking for and we will be happy to help you. Thank you for your patients during our build. 

- Are Material Safety Data Sheets (MSDS) available?

  • Yes they are, you can find a green tab labeled "Printable MSDS" near the bottom of our website or contact Customer Service at 855.728.5460 or Customerservice@patlininc.com.

Service Information:

- How can I get in touch with a Sales Representative? (There are two simple solutions.)

  1. You can use the "Ask a Questions" feature above and simply request a Representative.
  2. Contact Customer Service at 855.728.5460 or Customerservice@patlininc.com.

- How are Call Cycles determined?

  • There will be an agreed upon call cycle determined by you and your Sales Representative. You let us know how often you would like us to visit you.

Ordering:

- How can I request a quote?

- How do I check the status of my shipment?


Payment / Invoicing / Tax Exemption:

- Where do I send my Payments?

  • Patlin Inc.
    P.O. Box 699
    Carpentersville, IL 60110

- Who can I contact if I have a question on my invoice?

Where can I send Tax Exemptions Certificate?